Policy
Privacy Policy
This Privacy Policy describes how we handle information in connection with our website, software, and related services.
The Honey Seals (“we,” “our,” or “us”) builds software designed for thoughtful everyday utility. We respect your privacy, and this policy outlines how information is collected, used, and safeguarded when you interact with honeyseals.com and our related software or services (collectively, the “Services”).
Information We Collect
Depending on how you interact with the Services, we may collect information in the following ways:
- Voluntary Information: We collect information you choose to provide directly to us, such as your email address, name, or message when submitting forms, requesting support, or communicating with us.
- Technical and Diagnostic Data: We may automatically collect basic technical and diagnostic information from the devices and browsers you use to access the Services. This can include log data, device indicators, operating system details, network statistics, cookies, or related identifier technologies.
- Usage Information: We may collect data regarding how you navigate and interact with our website and Services to help us maintain security and evaluate performance.
How Information is Used
We use the information we collect to ensure our Services operate reliably and securely. Specifically, we process this data to:
- operate, maintain, and provide the core functions of our website and Services,
- diagnose bugs, analyze performance bottlenecks, and resolve system crashes,
- develop and refine future products, features, or updates,
- protect against fraudulent, unauthorized, or illegal activity,
- respond to support requests, send administrative notices, and communicate with you,
- comply with applicable legal processes, regulatory requests, or enforce our terms and agreements.
User Content and License
We believe your creations belong to you. You retain full ownership of any content, files, or data you submit or store through our Services.
To help us operate the Services effectively, when you submit content, you grant The Honey Seals a worldwide, non-exclusive, royalty-free, transferable license to host, store, process, reproduce, analyze, transmit, and adapt that content. This license is limited to the operational needs of delivering, improving, protecting, and maintaining the Services.
Aggregated and Derived Data
We may generate, analyze, and use anonymized, aggregated, or derived statistical data based on the usage of our Services. Because this data is completely anonymized and does not identify any individual, we may use it for any lawful business purpose, including optimization, diagnostic reporting, or industry research.
Third-Party Services
To deliver a reliable experience, our Services may rely on external infrastructure, cloud hosting providers, analytical tools, payment processors, or mapping systems. We share information with these providers only as needed to operate the Services, and we require them to protect it in a manner consistent with this policy and applicable law. These providers are governed by their own privacy practices, which we encourage you to review.
Security and Disclaimers
We employ reasonable, industry-standard administrative and technical measures intended to protect your information from loss, theft, or unauthorized access. However, no digital system is entirely impenetrable. We cannot guarantee absolute security, nor can we guarantee uninterrupted or error-free operations.
Children's Privacy
Our Services are designed for a general audience and are not directed to children. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child under 13 has provided personal data to us, please notify us immediately, and we will take prompt action to delete such records.
International Data
The Honey Seals is based in the United States. Information collected through our Services may be stored, transferred, or processed in jurisdictions outside your home region, where data protection laws may differ from those in your local territory.
Data Retention
We keep personal information only for as long as needed to provide the Services, fulfill the purposes described in this policy, resolve disputes, and meet our legal obligations. When information is no longer required, we delete or anonymize it. Because our apps are local-first, most of what you create — trip plans, itineraries, notes, and saved locations — is stored on your own device and stays under your control.
Your Rights and Choices
You may request to access, correct, export, or delete the personal information associated with you, and you may withdraw consent where our processing relies on it. You can delete content stored on your device by removing it inside the app or deleting the app. To delete an account or information held on our systems, contact us using the details below and we will process verified requests within the period required by applicable law. You can change cookie and analytics choices at any time using the “Privacy Preferences” control in the footer of every page.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our software or operational requirements. We will post updates directly on this page with an updated Effective Date. Continued use of our Services after an update constitutes your acknowledgment and acceptance of the revised policy.
Contact
The Honey Seals, LLC
Bethel, Connecticut, USA
hello@honeyseals.com
(203) 312-7167